Terms

Using This Site

By using this website or placing an order, you agree to these Terms and Conditions. If you do not agree, do not use the website or submit an order.

Only adults may create an account or place an order. By ordering, you confirm that you are an adult, that the information you provide is accurate, and that you are authorized to use the selected payment method. Orders for minors are not permitted.

Product Details and Cost

Product descriptions, availability, prices, taxes, and delivery charges are shown on the website or at checkout. We aim to keep this information accurate, but product details, packaging, availability, and prices may change.

The price and order details shown at checkout or in the order confirmation apply to the order, unless there is an obvious error or a change is required by applicable law.

Submitting a Purchase

When you submit an order, you are making an offer to purchase the selected products. An order is not accepted until you receive an order confirmation. We may decline or cancel an order if a product is unavailable, the information provided is incomplete, payment is not authorized, or applicable requirements are not met.

Some products may require a valid prescription or other clinical authorization. Such products will be supplied only when the applicable requirements have been satisfied. You must provide truthful information and must not use another person's prescription or authorization.

Paying for Your Order

Payment methods available for an order are displayed at checkout. You authorize the applicable payment provider to charge the amount shown in the order details, including any applicable taxes and delivery charges.

If payment is declined, reversed, or cannot be verified, we may pause, decline, or cancel the order. You are responsible for providing current and accurate payment information.

Shipment and Handover

Delivery options and estimated timing are shown at checkout. Delivery may be affected by product availability, address information, carrier conditions, weather, or other events outside our reasonable control.

You are responsible for providing a complete and accurate delivery address and for receiving the parcel. When it arrives, check the parcel for visible damage. If it is damaged or appears tampered with, record the condition with the carrier where possible and contact us promptly.

Changing Your Mind

You may request cancellation within the period set by applicable law. We may also accept a cancellation request before dispatch when possible, but cancellation is not guaranteed after an order has been processed or shipped.

Some products may be excluded from cancellation for health or safety reasons when permitted by applicable law, including products that cannot be resold after opening or products prepared specifically for an order.

Sending Items Back

Returns must be made within the period set by applicable law and must meet any applicable condition, packaging, and product-safety requirements. Do not return a product that has been used, opened, damaged, or stored improperly unless we have instructed you to do so or applicable law provides otherwise.

Approved refunds are generally issued to the original payment method. The refund amount may depend on the condition of the returned product, delivery charges, and the reason for the return, subject to applicable law. We will provide return instructions when a return is approved.

Medication Guidance

Information on this website is provided for general information and does not replace advice from a doctor or pharmacist. You should follow the instructions of your doctor and the package leaflet for any medicine.

Before using a medicine, consider relevant allergies, medical conditions, other medicines, and possible interactions. Ask a doctor or pharmacist if you have questions or experience unexpected or serious symptoms. Do not change, stop, or share a medicine unless advised by a qualified healthcare professional.

Responsibility and Updates

To the extent permitted by applicable law, we are not responsible for loss caused by inaccurate information supplied by a customer, misuse of a product, failure to follow professional or package instructions, or events outside our reasonable control. Nothing in these Terms and Conditions limits responsibility that cannot be limited under applicable law.

We may update these Terms and Conditions from time to time. Updated terms apply to orders placed after they are made available on the website. The terms in effect when an order is accepted continue to apply to that order, except where a change is required by applicable law.